# Status Code

# Order status code

During delivery process, system will update status by status codes. Developer can receive the latest status update by Order status update callback. Here are the status codes.

Order status Description Provide in callback?(OneFleet) Provide in callback?(OneHub)
9001 Order is created No No
9005 Partner accepted order Yes Yes
9010 Partner arrived merchant nearby Yes No
9011 Partner arrived merchant Yes No
9015 Delivery in progress Yes Yes
9017 Partner arrived destination nearby Yes No
9021 Order is completed Yes Yes
9025 Order is cancelled - before partner picked up food Yes Yes
9026 Order is cancelled - after partner picked up food Yes No
8001 Another partner is assigned No
Please contact Zeek team should you require this status.
No
Please contact Zeek team should you require this status.
8012 Partner departed from merchant Yes No

# Order cancel code

When an order is being cancelled, the platform will record a Cancel code to identify the cancel reason. The code can be retrieve in API-3.4.1 Get order details, API-3.4.4 Get order details by user phone number and API-3.9.1 Order status update callback.

Cancel code Description
7001 Assign timeout
7002 Sender reason
7003 Recipient reason
7004 Shipper reason
7005 Order information error
7006 Test order
7007 Other reason