# Status Code
# Order status code
During delivery process, system will update status by status codes. Developer can receive the latest status update by Order status update callback. Here are the status codes.
Order status | Description | Provide in callback?(OneFleet) | Provide in callback?(OneHub) |
---|---|---|---|
9001 | Order is created | No | No |
9005 | Partner accepted order | Yes | Yes |
9010 | Partner arrived merchant nearby | Yes | No |
9011 | Partner arrived merchant | Yes | No |
9015 | Delivery in progress | Yes | Yes |
9017 | Partner arrived destination nearby | Yes | No |
9021 | Order is completed | Yes | Yes |
9025 | Order is cancelled - before partner picked up food | Yes | Yes |
9026 | Order is cancelled - after partner picked up food | Yes | No |
8001 | Another partner is assigned | No Please contact Zeek team should you require this status. | No Please contact Zeek team should you require this status. |
8012 | Partner departed from merchant | Yes | No |
# Order cancel code
When an order is being cancelled, the platform will record a Cancel code to identify the cancel reason. The code can be retrieve in API-3.4.1 Get order details, API-3.4.4 Get order details by user phone number and API-3.9.1 Order status update callback.
Cancel code | Description |
---|---|
7001 | Assign timeout |
7002 | Sender reason |
7003 | Recipient reason |
7004 | Shipper reason |
7005 | Order information error |
7006 | Test order |
7007 | Other reason |